Management / 3 posts found

Why Companies Should Hire Home Based Workers

Why Companies Should Hire Home Based Workers The development of technology helps companies to hire home-based workers. Most of the companies favor hiring them rather than office workers. It has become trending after pandemic Covid 19.  If you are not hiring home-based workers yet, here is why you should consider it now. Low Cost Companies can reduce unnecessary expenses when hiring home-based workers. They can have thousands of employees with a small office. It saves them from paying a high rental cost, reduces maintaining cost, reduces office equipment cost, and many more. They also can avoid paying unnecessary human resource […]

4 Benefits of Using Live Chat for Businesses

4 Benefits of Using Live Chat for Businesses There are many channels to provide support to customers, and one of them is through a Live Chat. It is a webchat that helps your customers to contact you immediately. It is more effective than other channels like email and phone. Below are four advantages of using Live Chat for live communication support. Immediate Replay Your potential customers do not like to wait. With the internet, they can search and find many other businesses that offer services like you. If you do not answer their question immediately, you may lose a chance […]

5 Criteria of a Good Customer Service Staff

5 Criteria of a Good Customer Service Staff Businesses need to ensure that their customer service staff can consistently produce excellent performance. It is because they are a business front liner that will firstly get in touch with customers. A quality customer service staff must have these five main criteria. A Good Listener A friendly staff is a good listener. Most of the time, they will get more complain rather than questions. They need to pay attention to every detail of what the customers said. They must take some note of every complaint so they can refer to it later. […]